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10 Tips for Justifying Projects to Management

Facility managers often talk about projects they would like to undertake, but all too often, top management doesn't seem to be listening.

The reason? They may be speaking different languages.

Clear communication is vital. Breaking through that linguistic logjam can help get more projects through that all-important sign-off stage and onto the schedule.

Too often, upper management "has never taken the time to learn the language or learn about the business," says Teena Shouse, fellow and president of FM Transitions. "It's an invisible business. It's behind the scenes, and things 'just happen.' It's magic. They walk in the building and the air conditioning is on and the place is clean and the roof isn't leaking and everything is in place."

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