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In her latest column, Stormy Friday discusses the importance of organizational culture in a facility management department.

Before the pandemic, facility managers were confident they knew what the culture of their organizations needed to be in order to drive business performance and ensure employee satisfaction. Facility managers felt they could articulate the underpinnings of the culture and ensure their organization embodied those values.

Now, post pandemic and with the advent of the hybrid work environment, managers find there have been large-scale shifts in the culture they created and institutionalized.

Read the column here.

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