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FREE WEBINAR:
Building Your FM Strategy Around Customer Service
Date: Tuesday, June 18
Time: 1:00 – 1:30 p.m. EDT
Speaker: Stormy Friday, MPA, Hon. FMA, IFMA Fellow, President, The Friday Group
Register for Free
Customer service is one of those topics that can fall through the cracks in FM organizations. We get busy with daily operations and forget how important customer service is to their organization's success. Join Stormy Friday on Tuesday, June 18 at 1:00 pm EDT to learn what it takes to ensure you have a viable Customer Service program.
What you'll learn:
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How to identify the value of customer service
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Determining customer expectations for FM service
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Creating a customer service program
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Evaluating customer service performance and taking corrective action
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Reserve your free seat now!
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