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How to use Twitter and Facebook for Occupant Relations

Everybody is on Facebook. Ok, not everybody. Just a little over 1 billion folks use Facebook everyday, and 1.4 billion use it at least once a month. You're probably one of them. You probably use social media as a newspaper/email/phone proxy — but do you use it for facilities management? This article looks at how one property manager uses social media (primarily Facebook and Twitter) to connect with tenants. They use it for emergency communications, and to send notifications on non-emergency stuff like recycling events or construction activity. This is just one example I can give of positive and constructive ways to use social media to support the facility management department's initiatives. How do you use social? Are there better tools for tenant engagement/communication folks should be checking out? Let me know!

     Naomi Millán, Be the first to comment


Facility Maintenance Madness in March

Some folks are all about brackets and basketball right now. Others are in Baltimore attending NFMT 2016, the annual live-learning event for facility maintenance managers and their staffs. The editors of Building Operating Management and Facility Maintenance Decisions decided to meld the two and have a little fun on FacilitiesNet.com. If you've got bracket fever, like we do, check out our 2016 Facility Management Tournament of Bad! What do you have "winning" it all?

     Greg Zimmermn, Be the first to comment


Disaster Planning Without Home Office Support

Facility managers are constantly working on anticipating all that can go wrong at their facilities, planning for the worst and hoping to never have to use those plans. One commenter to our article on disaster planning has a real-world question for the group: "Other things can be considered disaster for different types of buildings. In my building we use a water loop with a plate and frame heat exchanger. If that one piece of equipment goes down, we lose all heat and air capabilities with no back up. That is a disaster to me. We do all that is required to maintain that equipment. We know in our department that we need parts on hand and that there are new ways out there to help maintain. That is great, but home office does not want to pay for those things. My question is, how do you plan when you do not have the backing from administration or home office because they do not understand the system and importance of that system?" Are there any suggestions or strategies from others who have been in the same situation?

     Naomi Millán, 5 comments


Energy Saving Goals: 'The Problem Is Poor Engineering'

In a comment to our article on deep energy retrofits, a reader gives praise for our coverage of the topic and a warning based on his own experience: "Systems designed to 'conserve' energy are very possible, but even those aren't going to get you to the EISA 2007 goals....The problem with conventional HVAC designs is that they are designed to consume energy, are unable to make use of low-grade waste heat energy and they have no mechanisms to efficiently process or manage ventilation or capture/upgrade waste energy for later use. But doing this takes a completely different approach to the challenge. It requires a different paradigm: different design objectives, different design strategies, different mixes of technologies and different engineering methodologies." What has been your experience?

     Ronald Kovach, 3 comments


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