Stained, damaged or dirty ceiling panels detract from the appearance of a facility and can leave a negative impression on both occupants and visitors. Yet these panels often don’t get replaced because facility managers aren’t sure what type of ceiling they have or where to find panels that match.

To remedy this situation, Armstrong is now offering a Ceiling I.D. phone app in addition to its ceiling replacement website to help facility managers quickly and easily identify and replace damaged ceiling panels.

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New Ceiling I.D. Phone App

The new Armstrong app is free and can be downloaded from the iPhone App Store. Using the app, facility managers simply photograph their existing ceiling. The photo will then automatically link to an e-mail that goes directly to an Armstrong TechLine℠ expert who will help identify the ceiling and find replacement panels that best match it, all within one business day.

Once the ceiling is identified, facility managers can type in their zip code and they will be provided with a list of local sources that carry the replacement panels.

Replacement Ceilings Website

The new Ceiling I.D. phone app also links facility managers to the Armstrong replacement ceilings website where they can watch a video to learn more about the phone app, find tips on identifying existing ceilings, understand various edge details, and browse the replacement product section on their own.
 

Facility managers that don’t have an iPhone to access the app can identify and replace stained or broken ceiling panels using the website. They simply log on to www.replacement-ceilings.com and follow this three-step process:

Step #1: Remove a damaged ceiling panel from the suspension system, and look for a manufacturer name, product name, or item number on the back side.

Step #2: Use the “Search by Item #” feature to find the replacement ceiling that best matches the panels you have in your facility. If needed, view the website’s “Special Edge Types” video to determine the panel’s edge detail.

If you can’t find a match or the panel isn’t accessible, use the “Browse Replacement Ceilings” feature to view different products and their surfaces to help narrow down the choices or contact the Armstrong TechLine staff. Contact them using the Live Chat feature on the Replacement Ceilings website. Or, call 1-877-276-7876 (press 1).

Step #3: Once the ceiling panel has been identified, the website will provide a list of local sources that carry the replacement panels.

By quickly and easily providing facility managers with the information they need to identify and replace damaged ceiling panels, the Armstrong website and the new Ceiling I.D. phone app both take the guesswork out of the replacement ceiling process.